How it Works:
Coffee Cats wants all of our patrons to have a safe and pleasurable experience in our cat lounge, and we also want all of our adoptable feline friends to enjoy the experience as well. Therefore, we must establish and enforce some rules to make this the best experience for everyone.
1. Cats will be cats and as a result they will behave as they behave. Following the rules will help to minimize some negative behaviors. We can’t be liable for things that may result from interacting with a cat because we can’t control for everything.
2. Pet the cats nicely — no pulling tails, ears or any part of the cat. If they are asleep you can gently pet them but cats rest and sleep a lot so don’t try to wake a sleeping cat to engage in play.
3. Children ages 12 and up and adults may pick up the cats.
4. If you are interested in adopting a cat, let a staff person know and they can assist you.
5. When a cat is eating please let him or her eat — the ‘do not disturb’ sign is up!
6. Please talk in a quiet/normal tone of voice. Cats do best in a quieter, calm environment.
7. There are toys available in the cat lounge to engage the cats in play. If they run you can walk behind them to catch up.
8. The furniture in the cat lounge is for the humans to sit on, the cats will do the climbing.
9. The cats are fed every day and we appreciate you not giving them any people food or drinks.
10. We ask that you not bring your own cat or pets from home.
11. All children 15 and younger must be accompanied and supervised at all times.
12. We recommend that you sanitize your hands before and after entering the cat lounge.
13. You may take photographs but refrain from using a flash.
14. In case of an emergency please notify a staff person immediately for assistance.
15. HAVE FUN!
How to Book:
Go to the reservations tab and follow the directions to save your spot! Once you get to the café, one of our staff will greet you and check you in for your time in the cat lounge. Feel free to come early to get a drink or a bite to eat. Beverages can be taken into the cat lounge as long as there is a lid on your cup, which we will provide. Food needs to stay in the coffee shop. Kitties and people food just don’t mix.
If you need to cancel your reservation, you can do so on the website, by calling Coffee Cats (515-897-5410) or by emailing us at coffeecatsllc@gmail.com. Please remember to cancel the total number of reservations that you have made and let us know if you whether or not you would like a refund. Please let us know as soon as possible so that we can fill cancelled reservations.